Cigicell – Assuring revenue for utilities

Our capacity is guided by a customer-centric team with extensive experience in the municipality environment. We offer a unique ability to review revenue enhancement initiatives, policies and procedures, by-laws, and tariff documents. Our management team is comprised of professional engineers, metering specialists and chartered accountants.

• Prepaid electricity customer and vending systems.
• Expertise in bill payment, enabling customers to pay their bills via their preferred channel.
• Bill presentment allowing customers to view their bills electronically.
• Accounts reconstruction ensuring that our customers bill their water and electricity consumers correctly.
• Audit processes with the ability to identify tampered and faulty meters.
• Energy and water balancing.
• Risk-free funding of municipal infrastructure programs in the energy and water space.
• Credit control services.
• Debt collection services.
• Indigent registration services.
• Meter reading services.
• Large Power User digital platforms.

• mSCOA compliance.
• NRS 009-6-10 Online Vending Specifications.
• STS 6 compliant.
• STS 6 TID rollover Module (to be completed by November 2024).